To further improve on customer interaction and boost customer experience, Arik Air has introduced a new mobile booking app.
The new mobile app makes booking, boarding, accessing products and services by Arik Air easy and convenient. Personalized to the customer, the app gives passengers instant access to the information they need, when they need it all the time.
This user-friendly service allows the booking of tickets up to three hours before flight departure, and can accommodate any last minute travel plans.
The features of the mobile app include: Book and pay for a flight; Manage your booking; Online check in; Access to frequent flyer program; Flight status and many other useful features.
Free to download on Google Play store and IOS App Store, the app presents consumers with an intuitive, easy-to-use interface.
Arik Air’s Chief Executive Officer, Captain Roy Ilegbodu said the airline is proud to introduce the app to our esteemed customers. He said: “This is another in the series of innovations aimed at positioning Arik Air as a truly customer friendly airline.
“We believe that this will improve customer interaction with our airline, while boosting customer experience.”
